FAQs
Products may be purchased online at www.manossoap.com.
Products may be purchased online at www.manossoap.com.
Not at this time, but we operate out of two states so far! We have done farmers markets and seasonal
pop-ups.
Not at this time, but we operate out of two states so far! We have done farmers markets and seasonal
pop-ups.
The company headquarters are in Olde Town Arvada, Colorado (10 minutes outside of Denver). Previously, we were located in
Stamford, CT
The company headquarters are in Olde Town Arvada, Colorado (10 minutes outside of Denver). Previously, we were located in
Stamford, CT
The majority of our products are manufactured in the Old
Town Arvada, Colorado. We are looking to opening up a manufacturing facility in Greece, eventually.
The majority of our products are manufactured in the Old
Town Arvada, Colorado. We are looking to opening up a manufacturing facility in Greece, eventually.
We strive to use packaging that has the least impact on our environment and especially oceans. We've reduced our usage of plastic to only
the most necessary items and closures and strongly encourage proper recycling. Our preference is for highly recyclable glass and biodegradable cardboard such as PCW where possible.
We strive to use packaging that has the least impact on our environment and especially oceans. We've reduced our usage of plastic to only
the most necessary items and closures and strongly encourage proper recycling. Our preference is for highly recyclable glass and biodegradable cardboard such as PCW where possible.
We use organic ingredients when we can. Organic ingredients
are marked with an asterisk in the ingredient listing of any given product.
We use organic ingredients when we can. Organic ingredients
are marked with an asterisk in the ingredient listing of any given product.
We use many ingredients that are certified organic, natural, or naturally derived ingredients. It is important to know that “organic” and “natural” do not have legal definitions in the health and beauty industry; companies can say that a product is natural when in fact there are no certified organic or clean ingredients in it, or there are only a couple.
We use many ingredients that are certified organic, natural, or naturally derived ingredients. It is important to know that “organic” and “natural” do not have legal definitions in the health and beauty industry; companies can say that a product is natural when in fact there are no certified organic or clean ingredients in it, or there are only a couple.
We take the safety of the environment and animals very
seriously since we are certified and part of the Leaping Bunny Program. None of our ingredients or products are tested on animals, and we require that all our manufacturers confirm that they do not test on animals.
We take the safety of the environment and animals very
seriously since we are certified and part of the Leaping Bunny Program. None of our ingredients or products are tested on animals, and we require that all our manufacturers confirm that they do not test on animals.
Certified B Corporations are businesses that meet the
highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose, you can review Manos Soap Co. Certified B Corp status. B Corps are accelerating a
global culture shift to redefine success in business and build a more inclusive and sustainable economy. The B Corp community works toward reduced inequality,
lower levels of poverty, a healthier environment, stronger communities, and the creation of more high quality jobs with dignity and purpose.
Certified B Corporations are businesses that meet the
highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose, you can review Manos Soap Co. Certified B Corp status. B Corps are accelerating a
global culture shift to redefine success in business and build a more inclusive and sustainable economy. The B Corp community works toward reduced inequality,
lower levels of poverty, a healthier environment, stronger communities, and the creation of more high quality jobs with dignity and purpose.
Most of our products are formulated without ingredients that may contain gluten, a protein found primarily in wheat and other grains.
Most of our products are formulated without ingredients that may contain gluten, a protein found primarily in wheat and other grains.
All of our products do contain ingredients derived from soy
include: Soybean Oil (Glycine Soja) instead of Palm Oil. These ingredients serve important
functions within our soapmaking formulas (but we could substitute if
requested).
As always, we recommend that people with soy allergies or sensitivities consult a physician.
All of our products do contain ingredients derived from soy
include: Soybean Oil (Glycine Soja) instead of Palm Oil. These ingredients serve important
functions within our soapmaking formulas (but we could substitute if
requested).
As always, we recommend that people with soy allergies or sensitivities consult a physician.
Most of our products do not contain ingredients sourced from animals such as musk’s, oils, egg and milk derived ingredients. As always, we
encourage our customers who have allergies to consult a doctor before using any product.
Most of our products do not contain ingredients sourced from animals such as musk’s, oils, egg and milk derived ingredients. As always, we
encourage our customers who have allergies to consult a doctor before using any product.
Our products have been designed and formulated to not clog
pores or irritate the skin but still be effective on the most sensitive skin.
According to the FDA, there are no federal standards or definitions that govern the use of the term “hypoallergenic,” and manufacturers of cosmetics labeled as such are not required to submit substantiation of their hypoallergenicity claims to the FDA.
Our products have been designed and formulated to not clog
pores or irritate the skin but still be effective on the most sensitive skin.
According to the FDA, there are no federal standards or definitions that govern the use of the term “hypoallergenic,” and manufacturers of cosmetics labeled as such are not required to submit substantiation of their hypoallergenicity claims to the FDA.
Chemicals that can cause cancer, reproductive harm, and other serious health issues are not banned in the United States from the skin care and color cosmetic products that people use every day, day after day, and companies are free to make their own judgments about safety.
We research the safety of each potential ingredient with the Environmental Working Group to ensure that we’re making the safest high-performing products that we can.
Chemicals that can cause cancer, reproductive harm, and other serious health issues are not banned in the United States from the skin care and color cosmetic products that people use every day, day after day, and companies are free to make their own judgments about safety.
We research the safety of each potential ingredient with the Environmental Working Group to ensure that we’re making the safest high-performing products that we can.
We’ve committed to a health and safety standard that goes well beyond what is legally required in the United States, we are health
enthuistest and minimalist. Our “The Banned List” is made up of numerous questionable or harmful chemicals we never use as ingredients. This includes
chemicals banned or restricted in personal care products by the European Union, plus additional chemicals where information screened by us indicates a cause
for concern.
We’ve committed to a health and safety standard that goes well beyond what is legally required in the United States, we are health
enthuistest and minimalist. Our “The Banned List” is made up of numerous questionable or harmful chemicals we never use as ingredients. This includes
chemicals banned or restricted in personal care products by the European Union, plus additional chemicals where information screened by us indicates a cause
for concern.
Every ingredient in our products has a function; nothing is used without careful consideration of its efficacy and performance. We do not use masking fragrance oils — we only natural scents made from essential oils disclosed on ingredient labels.
We don't use colorants in our cosmetics, we use powders from the earth (Alfalfa, French Rose Clay, White Kaolin Clay).
No mysteries — just safer and cleaner ingredients with purpose.
Every ingredient in our products has a function; nothing is used without careful consideration of its efficacy and performance. We do not use masking fragrance oils — we only natural scents made from essential oils disclosed on ingredient labels.
We don't use colorants in our cosmetics, we use powders from the earth (Alfalfa, French Rose Clay, White Kaolin Clay).
No mysteries — just safer and cleaner ingredients with purpose.
Health and beauty products are often not labeled accurately.
We believe you have the right to know, and we make our labels easy to read with normally less than 10 ingredients.
Health and beauty products are often not labeled accurately.
We believe you have the right to know, and we make our labels easy to read with normally less than 10 ingredients.
We craft all of our products with safety in mind, especially for those who might be extra vulnerable – like pregnant women and babies. We
carefully screen and assess each of our ingredients for distinct, safety
endpoints, including reproductive toxicity. That said, as pregnancy affects everyone differently, check with your doctor before beginning the use of any products if pregnant, nursing, or planning to become pregnant.
We craft all of our products with safety in mind, especially for those who might be extra vulnerable – like pregnant women and babies. We
carefully screen and assess each of our ingredients for distinct, safety
endpoints, including reproductive toxicity. That said, as pregnancy affects everyone differently, check with your doctor before beginning the use of any products if pregnant, nursing, or planning to become pregnant.
Once your return is received, please allow up to 10 business days for the refund to be processed. You will receive a refund confirmation
email once your return has been completed.
Once your return is received, please allow up to 10 business days for the refund to be processed. You will receive a refund confirmation
email once your return has been completed.
Once you receive your refund confirmation email indicating
your return has been processed, it can take your bank up to several additional business days to post the refund to your account.
Once you receive your refund confirmation email indicating
your return has been processed, it can take your bank up to several additional business days to post the refund to your account.
Unfortunately, we are not able to offer exchanges at this
time.
Unfortunately, we are not able to offer exchanges at this
time.
Click here to see our entire Returns Policy.
Click here to see our entire Returns Policy.
Orders may be placed by going to Manos Soap Co Faire.
Orders made through their website require pre-payment and
will be shipped the following business day unless instructed to hold until a specified date. If you typically work with a sales representative to place your
Manos Soap Co. orders, we will ensure they are notified of the sale.
ETA: Turn-around time approx. 1-2 business days from order
received.*
Orders may be placed by going to Manos Soap Co Faire.
Orders made through their website require pre-payment and
will be shipped the following business day unless instructed to hold until a specified date. If you typically work with a sales representative to place your
Manos Soap Co. orders, we will ensure they are notified of the sale.
ETA: Turn-around time approx. 1-2 business days from order
received.*
Domestic Orders ship FedEx Ground or USPS First Class Postage. Rates are calculated at time of shipment and will be added to your invoice total. You may elect to provide your own USPS, UPS or FedEx Account
Number in lieu of Manos Soap Co. FedEx Rates.
Orders $550+ SHIP FREE
International Order shipping is calculated by weight at time
of shipment.
Duties, Taxes, and Fees are the responsibility of the
recipient.
Expedited shipping available by request.
Domestic Orders ship FedEx Ground or USPS First Class Postage. Rates are calculated at time of shipment and will be added to your invoice total. You may elect to provide your own USPS, UPS or FedEx Account
Number in lieu of Manos Soap Co. FedEx Rates.
Orders $550+ SHIP FREE
International Order shipping is calculated by weight at time
of shipment.
Duties, Taxes, and Fees are the responsibility of the
recipient.
Expedited shipping available by request.
We accept returns on wholesale orders unless (1) if a client
has return the item dissatisfied to your retail store, (2) items have been damaged in transit or are defective. Please notify us of damaged items within 5 business days and we will send a call tag to USPS as well as replacements for
the defective merchandise.
We accept returns on wholesale orders unless (1) if a client
has return the item dissatisfied to your retail store, (2) items have been damaged in transit or are defective. Please notify us of damaged items within 5 business days and we will send a call tag to USPS as well as replacements for
the defective merchandise.
If you need to receive your shipment by a specific date,
please notify us when placing your order so we may accommodate your request.
If you need to receive your shipment by a specific date,
please notify us when placing your order so we may accommodate your request.
Ordering a ton of a single (or few) of our products? Due to the products being all handmade and by our local communities we do not off tiered discounts for wholesale.
Ordering a ton of a single (or few) of our products? Due to the products being all handmade and by our local communities we do not off tiered discounts for wholesale.
Join the family! We make efforts to build and maintain lasting relationships with our wonderful brick & mortar homes and welcome
any and all feedback regarding our product. To be a Manos Soap Co. retailer, go to Manos Soap Co. Faire.
Join the family! We make efforts to build and maintain lasting relationships with our wonderful brick & mortar homes and welcome
any and all feedback regarding our product. To be a Manos Soap Co. retailer, go to Manos Soap Co. Faire.
We welcome online stores of the independent variety to add Manos Soap Co. products to their curation.
Please go to our Faire Account or RangeME for
more information directly pertaining to our online resellers.
We welcome online stores of the independent variety to add Manos Soap Co. products to their curation.
Please go to our Faire Account or RangeME for
more information directly pertaining to our online resellers.
We welcome all International Retailers to the Manos Soap Co.
family. International accounts ordering direct with Manos Soap Co. will be billed in USD and require payment at time of shipment for their opening orders. Manos Soap Co. will ship with the most economical, insured carrier for your
region. We will notify you of the exact rate once your order has been packed and weighed. If you would like us to charge your personal carrier account, please notify us at the time you place your order. A $5.00 handling fee will be incurred for this service.
Any taxes and tariffs are the responsibility of the
recipient. Rates are subject to individual region and country.
We welcome all International Retailers to the Manos Soap Co.
family. International accounts ordering direct with Manos Soap Co. will be billed in USD and require payment at time of shipment for their opening orders. Manos Soap Co. will ship with the most economical, insured carrier for your
region. We will notify you of the exact rate once your order has been packed and weighed. If you would like us to charge your personal carrier account, please notify us at the time you place your order. A $5.00 handling fee will be incurred for this service.
Any taxes and tariffs are the responsibility of the
recipient. Rates are subject to individual region and country.
For more information about our Wholesale products inquiries
along with the different options partnering with your business about our products please contact us.
For more information about our Wholesale products inquiries
along with the different options partnering with your business about our products please contact us.
Retailers looking to have their own custom soap, bath bombs, sugar body scrubs, shampoo, conditioner, lotion or body wash, we are excited to work with your team upon creating your specific products to your customer base.
Retailers looking to have their own custom soap, bath bombs, sugar body scrubs, shampoo, conditioner, lotion or body wash, we are excited to work with your team upon creating your specific products to your customer base.
You have the option to pick out your own powders and salts from our inventory. Along with also picking out your own essential oils as well.
You have the option to pick out your own powders and salts from our inventory. Along with also picking out your own essential oils as well.
We would work with your designer to give them the dimensions needed, they would be in charge of the packaging design. We would handle all making of the boxes along with putting the products (soaps, bath bombs or scrubs) inside those boxes as well.
We would work with your designer to give them the dimensions needed, they would be in charge of the packaging design. We would handle all making of the boxes along with putting the products (soaps, bath bombs or scrubs) inside those boxes as well.
We use our custom stamp vendor and you would provide us with
the logo design and we would have the stamp created using your logo or design style (from your designer) for the front of the soap bar.
We use our custom stamp vendor and you would provide us with
the logo design and we would have the stamp created using your logo or design style (from your designer) for the front of the soap bar.
Our lead time is 2-4 weeks for soap curing, 1 week for bath
bombs and 1 week for sugar body scrubs, and same for our other products.
Our lead time is 2-4 weeks for soap curing, 1 week for bath
bombs and 1 week for sugar body scrubs, and same for our other products.
For private label or custom label products inquiries along
with the different options we carry creating your products check out our custom label manufacture page.
For private label or custom label products inquiries along
with the different options we carry creating your products check out our custom label manufacture page.
Still need assistance?
Use this section to direct your customers to your contact form to further assistance